Quality Tool Box

Multimedia Archive

Webinar: Serving as a Consumer Representative: Opportunities and Challenges, 2/23/2011.

On February 23, 2011, the National Partnership for Women & Families hosted a webinar intended to give AF4Q consumer representatives the opportunity to learn from one anothers' best practices in consumer engagement and consumer advocacy. Audio recording of this webinar is available by request. If interested, please email Perry Sacks.

Conference Call: Integrating Consumers into Governance Structures, 12/9/2010

On December 9, 2010 the National Partnership for Women & Families moderated a conference call for four AF4Q Alliances in various stages of creating Consumer Advisory Councils. The call provided staff from these Alliances the opportunity to share best practices for integrating consumers into governance structures, and allowed them to ask questions of each other. Listen to the audio »

Webinar: Exploring AF4Q Alliance Stakeholder Perspectives, 3/10/2010

On March 10, 2010 the National Partnership for Women & Families hosted a webinar designed to provide Aligning Forces for Quality consumer stakeholders with a better understanding of the perspectives of other key AF4Q stakeholders — that of health insurance plans, health care providers and employers. View the webinar and listen to the audio »

Webinar: Consumer Perspective on Health Care Reform, 1/20/2010

On January 20, 2010 the National Partnership for Women & Families hosted a webinar on health care reform from the consumer perspective; information included the health care reform options that impact quality and access, the possible roles of advocates in reform implementation, and how national reform may impact health care in the Aligning Forces for Quality communities.
View the webinar and listen to the audio »


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