Patient-Centered Medical Home

Millions of Americans lack insurance coverage, costs are spiraling, and quality is poor.

In too many cases, the way we pay for care perversely rewards the very things that drive up health costs and undermine quality, causing millions of patients to get care they don’t need, or, worse, care that makes them sicker.

Today, fully 1/3 of our health care spending is wasted on payments for medical mistakes and poor quality care. We also have a system that values expensive technology over basic primary and preventive care, rewards volume of care over outcomes or appropriate care, and makes no distinction in payment based on quality or health outcome.

One approach to addressing these problems, the “Patient Centered Medical Home,” is rapidly gaining traction. The “Patient Centered Medical Home” is not an institution, but rather a model of a physician practice that emphasizes readily accessible, comprehensive, coordinated care, and active involvement of the patient and family in health care decisions. There is evidence that receiving care from a physician practice that is organized as a “medical home” improves quality and reduces disparities in health care access and outcomes between whites and people of color.

The medical home concept could profoundly improve health care in this country, but only if it engages consumers and fosters truly patient-centered care. The National Partnership is working with other organizations that represent patients and consumers to help ensure that it meets the health care needs of consumers, patients, and their families.

Tools and Resources

Patient Brochure
A guide for patients and consumers on the medical home and what it means for them.

Icon PDF A Medical Home is About You!
Caring about YOU is the most important job of a medical home. The care in a medical home is personal and the team’s job is to make sure you get the health care you need.

Click here to contact us for more information or to request a print-ready copy of the patient brochure.

Consumer Advocates Guides
Tools for advocates to help shape and promote medical home proposals at the local and national level.

Icon PDF Consumer Principles
A broad coalition of more than 25 of the nation's leading consumer, labor and health care advocacy groups developed a set of nine principles to guide the development and implementation of the medical home model of care.

Icon PDF Understanding the Medical Home
A “medical home” is a medical office or clinic where a team of health professionals work together to provide a new, expanded type of care to patients.

Icon PDF  Why Consumer Advocates Should Get Involved
The medical home model is gaining momentum nationwide as a way to improve the quality of care and reduce costs by offering more accessible, comprehensive, and coordinated primary care.

Icon PDF How Consumer Advocates Can Get Involved
To effectively advocate for a medical home that is truly patient centered, it is necessary to understand some of the changes that need to happen in the health care system. 

Helpful Links