Health Information Technology

Making IT Meaningful:
How Consumers Value and Trust Health IT

It’s a must-read: Take a look at the most in-depth survey ever to probe consumer attitudes toward health information technology (IT), "Making IT Meaningful: How Consumers Value and Trust Health IT."

Commissioned by the National Partnership, developed by our research partner Professor Alan Westin, Ph.D. and conducted by Harris Interactive, the online survey of nearly 2,000 respondents, with an oversample of Hispanic adults, details consumer experiences with both electronic and paper medical record systems. Intended to serve as a baseline for future studies, the survey looks at how consumers value electronic vs. paper records, how concerned they are about data breaches, and whether they trust electronic medical records more or less than paper records to protect their privacy. It is designed to amplify consumers' voices and inform implementation of health IT.

HIT consumer surveyDownload the full report

Executive summary

Topline Results

Audio press briefing audio recording and presentation slides

News release

To request the survey instrument, click here.